// Glossary

Work Email vs Personal Email

The distinction between a company-domain business address and a free consumer mailbox like Gmail.

Definition

A work email uses a company's own domain (you@acme.com) and signals a business contact, while a personal email uses a free consumer provider (Gmail, Yahoo, Outlook.com). For B2B outreach, work emails are usually preferred: they confirm the person's employer, route to a professional inbox, and align with CAN-SPAM's B2B norms. Personal emails decay differently and may carry stronger consumer-privacy expectations. Knowing which you have shapes targeting and compliance.